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SERVICE
We plan and deliver lessons which are tailored to the individual needs of the Student.
The Terms of Service define our scope of service to be provided, establish expectations and ensure alignment throughout our tutoring engagement. By booking a tutoring lesson with us, you are agreeing to comply with and be bound by our Terms of Service.
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PricesIndividual Session One-to-one Maths tutoring prices for monthly block paid lessons start from £29.50 per hour for Primary, from £39.50 per hour for GCSE; and from £49.50 per hour for A-Level. For other learning levels or further information, please contact us for quotations. Small Group We do offer Maths tutoring for small groups of friends and/or siblings. This is a great alternative to have a more economical tutoring experience but still receive the same personalised support. However, in order to be eligible for a small group the students must be of similar level of ability otherwise it can be at the detriment of some students in the group. If the Student has got a group of friends who are at a similar level of ability and would benefit from being part of group tutoring sessions, then please get in touch.
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Getting HereRochford Tutoring tutors its students from my home located behind St. Teresa's Catholic Primary School in Rochford, Essex. Getting Here By Car There is plenty of free parking available in the local area if you come by car. Getting Here By Public Transport The number 7 and 8 bus stops at 'Roche Avenue' on Ashingdon Road and we are located a few minutes walk from the bus stop. Our nearest train station is Rochford which is a 12 minute walk away. Full address to be provided upon first booking.
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Do you provide online tuitions?I firmly believe in the effectiveness of in-person teaching for immediate feedback and correction. However, it can be suitable for some students to attend online tuitions which can be reviewed on a case by case basis.
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How does the enrolment process at Rochford Tutoring work?Simple Enrolment Process Assessment The first lesson is an initial assessment to identify any gaps in the Student's learning as well as strengths. This will enable us to tailor each lesson in advance to meet the Student’s specific individual needs. Goal Setting Following the first lesson, we will discuss with you the outcome of the assessment, and work together to ensure goals are set and agreed upon by both parties. Sessions Booking Specific time slots will be assigned to the sessions and are booked each month in advance. We will endeavour to arrange convenient tutoring sessions from available slots.
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What is the duration of each tutoring session?The duration of each tutoring session is 1 hour. Each hour session will typically include 10 minutes discussion and 50 minutes teaching time. Multiple 1 hour sessions can be booked to take place back to back.
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Do you also provide tuitions during Half-Term and Holidays?Half-Term and holiday sessions are particularly beneficial for those who wish to further their learning or have exams such as GCSE’s/A-Levels coming up. Our current holiday availability is as follows: October Half-Term, Christmas Holiday and February Half-Term. We also offer specialised Summer Holiday sessions in August which are particularly beneficial for those about to begin A’ Level Maths. The 3 month gap between finishing year 11 exams and starting year 12 is a fantastic opportunity to get ready for September’s challenges. Our availability for Summer will be communicated on the homepage or here once confirmed.
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Cancellation with more than 48 hours noticeNotice of cancellation of a scheduled tutoring session, for any reason whatsoever, must be given more than 48 hours prior to the scheduled session, and an alternative session will be arranged at no added cost. For example, if the lesson is on Wednesday at 4pm, you must give notice of cancellation no later than 4pm on Monday.
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Cancellation with less than 48 hours noticeIf, for whatever reason, notice of cancellation of a scheduled tutoring session is given with less than 48 hours before the start of the session, full payment for the session will still be charged.
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Tutor not be available on the scheduled lessonShould the Tutor not be available on the scheduled lesson for whatever reason, we will endeavour to provide as much notice as possible and the session will be rearranged at no extra cost.
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Late arrivalsIf a Student should arrive late to their allocated time slot, the session will still end at the agreed upon time and the full payment for the session will apply. Should the Tutor agree to work beyond the scheduled end time at the Client’s request, the Client will be charged for the additional time at the standard rate.
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Multiple and consistent cancellations or no-showsShould we receive multiple and consistent cancellations or no-shows, which we deem unreasonable, we reserve the right to terminate the agreement of services at our discretion.
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Termination during sessionNo refunds are given for termination during the session for any reason whatsoever.
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Termination of servicesThe tutoring services may be terminated at any time by any party. Lessons will continue unless an agreed termination date is defined. If, for whatever reason, you wish to terminate the tutoring services and you have block paid, we will refund any unused lessons, providing more than 48 hours’ notice is given before the next scheduled tuition lesson. If you terminate the agreement with a tuition lesson in less than 48 hours, that lesson will not be refunded but all other sessions will be refunded. If, for whatever reason, should it be necessary for us to stop our services, we will endeavour to provide as much notice as possible. We will also provide referrals for other tutors if requested and issue a refund for any unused tuition lessons.
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Late pick up feeUpon conclusion of the agreed session, we require the Student to be promptly collected as otherwise this has a knock-on effect on other students. Should pick up be delayed for more than 10 minutes after the end of the session, a late pick up fee of £20 will be charged.
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Limitation of LiabilityWhile every effort to assist Students with the progression of their learning will be afforded, we cannot guarantee the academic success or otherwise of the Student and as such cannot be held accountable for any shortfall in their results. We accept no liability for direct or indirect losses, damages or errors in third party learning materials. To the extent permitted by law, we shall not be liable for any direct, indirect, consequential, or special damages arising from or in any way related to your use of our services, even if we have been advised of the possibility of such damages.
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First SessionThe first session will be an assessment lesson and will need to be paid in advance either by bank transfer or in cash on arrival. Thereafter, future sessions will be block paid on a monthly basis in advance either by bank transfer or in cash.
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The Month of EnrolmentSessions will be block paid on a monthly basis in advance either by bank transfer or in cash. An invoice for the month you enrol in the tutoring services will be provided and upfront payment of the month's sessions is required before the 2nd session's date.
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The Upcoming Month’s SessionsAn invoice for the upcoming month’s sessions will be provided on or around the 24th of the month and upfront payment required by the 27th of the month. For example, payment is due by 27th November for lessons booked in December. If payment is not made by the 27th a payment reminder will be sent. Tuition will not take place prior to receipt of payment. Failure to make payment by the due date may result in the time slot being allocated to another student on the waiting list.
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Can meetings with the Parent/Guardian be arranged?Meetings with the Parent/Guardian can be arranged at mutually convenient times to discuss the progress of the Student on an ad hoc basis.
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May specific topics or objectives for lessons be requested?Specific topics or objectives for lessons may be requested with a minimum of 48 hours’ notice so that the lesson can be properly planned and tailored to suit the Students’ needs.
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Will homework be assigned?To maximise the Student’s learning potential, we will assign homework which we will review and mark during the following scheduled lesson and feedback will be given to the Student.
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Can you assist with school homework during the tuition session?In accordance with the Tutors Association Code of Practice, we will neither provide assistance to homework assigned outside of our tutoring sessions nor complete assignments on the Student’s behalf to pass off as their own. If the Student is having trouble with some school homework and assignments, we can cover these topics during the sessions using similar examples. This will ensure the Student does not get further behind and also builds the Student’s confidence to work independently, both alone and in the classroom environment. Please note, specific topics or objectives for lessons may be requested with a minimum of 48 hours’ notice so that the lesson can be properly planned and tailored to suit the Students’ needs.
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Can you assist with dissertations and thesis?Where assistance is provided for dissertations and thesis, this must be appropriately acknowledged and referenced within the work. It should be acknowledged that plagiarism is a serious academic offence which can result in qualifications being withdrawn.
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Disposable Shoe CoversWe offer disposable blue covers for shoes. We choose the learning environment at our home to be a shoes off environment because shoes can carry various types of pollutants into the house and may trigger other students' existing health problems such as allergies.
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Drop-Off & Pick-upIt is the Parent/Guardian’s responsibility to ensure that the Student is dropped off and picked up at the correct time. The student should arrive a few minutes before the start of the lesson. The Parent/Guardian must not drop off the Student too early as we may still be teaching another student. Upon conclusion of the agreed session, we require the Student to be promptly collected as otherwise this has a knock-on effect on other students. Should pick up be delayed for more than 10 minutes after the end of the session, a late pick up fee of £20 will be charged. The Parent/Guardian must ensure the travel safely of the Student. We take no responsibility for the travel safety of the Student.
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DamagesThe Parent/Guardian is responsible for any damage caused by the Student and shall be liable to pay the full cost of repair and/or replacement of any equipment or furnishings damaged beyond repair with reference to new equipment of the same or nearest available specification.
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DevicesIf mobile phones, toys, iPods or similar items are brought by the Student and we consider the lesson is disrupted by their presence, we might confiscate them till the end of the lesson. If the Student does not comply with our instruction, then we might call the Parent/Guardian to pick up the Student early without any refund.

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